Shannon at Numined was great! We were curious about different stone options for an engagement ring, and were very happy with all the information she shared with us about the differences and similarities between mined and lab grown diamonds. She took detailed notes about what we were looking for in a ring (stone size, ring material, setting type, etc.) and as soon as a stone that fit our budget and desired characteristics was available, she led us through the design and ordering process with no surprises or any degree of 'hard sell.' They truly want the customer to end up with a product they love and we were very happy with both the experience and the ring. Thanks Shannon and team!