Lumen is seeking upbeat customer service contact center representatives to assist current CenturyLink voice and high-speed internet customers with service related issues including hardware and software configurations. All contacts are inbound and are technical support only, NO SALES REQUIREMENTS . Combined with your current computer skills, Lumen has a technical support training program for you to achieve success. This is a full-time, contact center position located in our downtown Lumen Des Moines office. In response to the COVID-19 pandemic, this position will begin working remotely from home on a temporary basis. This position will be required to transition to a Lumen office at a later date set by the company. Employees will be provided ample notice of that date, once it is set.