The Competition Bureau of Canada consulted with stakeholders and Canadians regarding the barriers encountered when seeking health care virtually. Initially when the pandemic and states of emergency were declared back in March 2020, most non-emergency health care stopped. Soon after health care providers moved to offering virtual care wherever possible and insurers worked to understand what care could be provided effectively through virtual means. Among the areas impacted were health claims adjudication, including dental and prescription drugs; prior-authorizations and disability assessments where prescribers no longer provide “observed” criteria but rather “patient-reported” outcomes from a virtual consultation; and virtual rehabilitation programs for those on disability. The CLHIA’s submission makes a number of recommendations in the area of virtual care. First, regulatory colleges must move quickly to put regulations in place regarding virtual care scope of practice with consistency amongst jurisdictions being a prime goal. There needs to be documentation and reporting standards developed to ensure transparency regarding the services provided virtually. Other barriers to consider include privacy concerns, security of technology, linguistic challenges along with other more structural barriers.