We accept returns for exchanges or refunds within 30 calendar days starting from the original purchase date. To be eligible, the product must be in "brand new, unaltered and unused condition" which means it needs to be in the exact same condition as you received it. If the product is heavily damaged, missing parts, or missing packaging then it is not eligible for an exchange or refund. If the return is granted, you have the option of exchanging the product or receiving a refund. If you want to exchange the product, you are responsible for paying the difference if the new product is more expensive or will receive a partial refund if the new product is less expensive. If you want a refund, we will process the refund within 24 hours of product inspection. If the product is in brand new condition, you will receive a refund minus a 10% restocking fee which covers our original processing and shipping costs. If the product shows signs of installation, you will receive a refund minus a 25% restocking fee since we will not be able to resell the product as brand new.