Louisville Gas and Electric Company (LG&E) and Kentucky Utilities Company (KU) regularly receive best-in-class customer-satisfaction ratings. That is significant for utilities that together serve nearly 1.3 million customers, including providing power in all 77 counties in Kentucky and five counties in Virginia, in addition to providing natural gas for customers in Louisville, Kentucky, and 16 surrounding counties. LG&E and KU are part of the PPL Corporation family of companies, and they are headquartered in Louisville.