You have 60 days from the purchase date to obtain a refund for product downloads, product unlocks, and all other electronically delivered Intuit media. You will be required to uninstall and remove the application from your computer. Since there is no physical product shipped, you are not required to send anything back to the Returns Department. Refunds for electronically delivered QuickBooks products can be requested by replying to your order confirmation email. Your license will be deactivated and you will no longer be able to use the product. If you have additional questions regarding returns and refunds, please call 800-4-INTUIT (800-446-8848).