When I let Sony’s PR folks know I wouldn’t be able to write the reviews, their immediate response was sympathy for my situation and an inquiry into whether they could send me a replacement. Several days later, I have received notification that I will indeed be getting a replacement from them. The cost of the reader is nominal for Sony compared to the publicity they’re likely to get by me writing about it, so it’s probably no skin off their nose to send another one, but it sure means a lot to me that they did.