We take a great pride in our products and want you to be completely happy with your purchase. If you are unhappy with your order for any reason please contact us within 30 Days of receiving your package. The item must be in original condition. The buyer is responsible for shipping and the cost for shipping the item back. A refund will be made after receiving, within 3 working days. We do not take responsibility for lost/damaged packages that are shipped back to us. The buyer is responsible for any taxes or custom fees that might occur.