We recommend you refuse any shipment that appears to be damaged or tampered with as the shipping insurance ends once signed for and/or delivered. When refused, the package(s) will return to JM Bullion for inspection. If you have taken possession of a damaged or tampered package, please save all packaging and contact JM Bullion at1-800-276-6508 within 48 hours for further instructions. Failure to notify us of damage or tampering within 48 hours fromsignatureor delivery date may impact our ability to cover your claim.