This Hotel was reserved as a 5 Star Hotel, and we booked the Suite that it was the most expensive room of the Hotel. The pictures of the Suite were showing a Balcony, that was never there. Also the reservation confirmation email was showing the picture of the beautiful Room with the Balcony that did not exist. The Breakfast was equal, or less equal, to a Bed & Breakfast place, and we ended up paying Breakfast in another Hotel. Adjusting the temperature on the Shower was practically impossible, and the shower was a nightmare. The bedding was not of a high quality and created us some minor skin issues, and for sure not an easy sleep. The safe was for the size of my Iphone, and for sure not able to fit a small Laptop or maybe an Ipad. On the lobby, and on the entrance to the elevators, the floor marble was totally broken, and not taken care. WIFI in the room was very weak, and impossible to get a signal to our 2 iphones. In other words, this is not a 5 Star Hotel....!! (although I paid quite a lot)