Consolidated load balancing with the Citrix ADC solution lets LG&E and KU deliver a better experience for field employees. It also has allowed LG&E and KU to improve field employee and IT productivity. Users can easily and reliably connect, and connections no longer fail as they occasionally had with the previous VPN solution. Users aren’t kept from getting their jobs done, and they don’t have to find time-consuming workarounds either. “Now, users get everything they need in a much easier way. The end user has a much smoother experience than before,” Brumleve says. With the Citrix ADC solution, the LG&E and KU IT team can focus on more strategic initiatives instead of managing application-access issues. “Better integration has helped make management of app delivery easier,” Brumleve says.