The Guarantee Period is the time you have to request the total refund of what you paid for your purchase if you are not satisfied. As soon as it is requested, your refund is processed automatically by the platform in up to 5 days. For payments via "boleto" it is necessary to provide bank account information for the refund to be made. After the information has been provided and the processing period of 5 days, the amount will be credited in your account in up to 7 business days. As for refunds on your credit card statement, it varies according to the payment method and may take from 30 to 60 days.