INCREDIBLE EXPERIENCE!!! This company was recommended to my fiance and I by my co-worker, who purchased his wife's engagement ring from them. We originally went in just to look, but Stephanie was an incredible hostess, very knowledgeable and patient, teaching us every step of the way. She also gave us a GREAT deal, so my fiance decided to just pay for the ring on the spot (of course, i was happy). The owner even came in and chatted with us a bit. I also appreciated that Stephanie stayed with us beyond closing time to make sure we were satisfied. Finally, after we ordered the ring and I received the specs via email I decided I wanted a different cut. Thankfully, Stephanie was receptive to my change from the original and continued to be gracious by complying with my request. In the end I received a ring that is exceptionally brilliant and sparkly. I am VERY satisfied. Everyone who sees it comments on its brilliance and jokes that the ring is 'blinding' them. When my fiance and I are ready to purchase the wedding bands we will definitely return. I'm very pleased with the service and the product.