If you have agreed a delivery date and time with our carrier and are not at home, we will charge £75 to re-deliver. This is a discretionary charge made for any arranged 2 person delivery service. Some of our Items will be delivered to your front door only, by a one person service. Monday to Friday between 8.00am & 6.00pm. If, for any reason a redelivery is required, an extra charge may be incurred. i.e. wrong address given or change of address whilst item(s) are in transit. If our DHD courier attempts delivery and delivery is failed due to inadequate space then you will be charged full price for delivery costs, plus any other returns costs.