To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. All orders canceled after 48 hours are subject to a $50 administration fee, regardless of whether your order has shipped. If you order has shipped, you will also be responsible for return shipping charges. Refunds will be issued to the credit card that you used when placing your order minus a 10% restocking fee.