While staffing and building internal skill sets to implement digital transformation can make sense in some cases, initiating new and unfamiliar internal processes often introduces considerable risk, both to a company’s operations and its decision making. Much of that uncertainty can be managed by ensuring that the most experienced team performs the heavy lifting for each development phase and project element, whether it’s in-house or third-party. Building a high performance, goal-focused, internal work team from scratch isn’t unheard of, you may wonder why any organization would expend the effort, and assume the risk, when service providers with the complementary skills and experience, plus a record of success avoiding obstacles and implementing novel solutions are already out there?