Customers will be responsible for all return shipping and handling charges on the exchange/returns. There are no refunds or exchanges on sale items or pre-orders. If your order was processed using AfterPay, a small merchant fee will be deducted from this refund. As Milka Interiors is not liable for the loss of items being returned, please return any items using registered mail. Please allow two weeks from the day you return your package for your account to be credited.