A paperless model won’t work if digital connections aren’t always available and secure. With its Citrix ADC solution, the LG&E and KU operations team can fully support the LG&E and KU corporate commitment to digital transformation. Citrix ADC appliances can also help the team drive even more paperless processes that help reduce errors, deliver greater time savings, and help maintain and improve compliance. Employees are empowered, and customers are more satisfied, by having consistent service and a faster return to service when outages occur. “We believe doing it electronically instead of on paper is better. And Citrix ADC helps us do it electronically,” says Bill Brumleve, System Administrator at LG&E and KU.