On March 1, the CLHIA responded to a Canadian Transportation Agency (CTA) consultation on proposed changes to the Air Passenger Protection Regulations as a result of the experience with trip cancellations and interruptions due to the COVID-19 pandemic. While the proposed changes will not be retroactive, the CLHIA pointed out the dissatisfaction many Canadians have expressed with having received a voucher. Any government funding paid to the airlines should come with a stipulation that airlines must reimburse consumers so-affected. In Canada, the CTA has allowed airlines to issue vouchers for credit instead of full refunds. In other jurisdictions such as the United Kingdom, Europe and the US, tighter regulations have required refunds and stipulate the turnaround time, as well as other requirements.