Bought an engagement ring here and really felt comfortable with the experience. Felt like I got a great deal and had a lot of options in terms of diamond and band availability. The best part, in my opinion, was that the person helping me choose a diamond (Shannon) had a ton of experience. She could pick up a diamond, look through the little magnifying glass thing, and tell me what inclusions she could see and her overall opinion of it. And I never felt pressured to pick something I wasn't comfortable with. She was just there as a guide and I really appreciated that.