In order to empower field employees to access the information they need at any time, LG&E and KU have steadily moved toward mobile-powered workforces and paperless operations. In a power plant, mobile connections can be challenging. Wireless network connections aren’t always available in power plants, and when they are, they often suffer from interference. To combat the unreliable nature of wireless connections, the LG&E and KU development group turned to cellular connectivity and developed several internal-facing mobile applications that employees use on Apple iPad devices. In the early stages of the move to a cellular-based approach, employees were sometimes unable to connect to the mobile applications due to LG&E and KU’s previous loadbalancing solution ineffectively handling traffic. The solution couldn’t consistently deliver the needed capacity and reliability—which meant that employees couldn’t consistently access critical apps and data.