Did a lot of research about purchasing a pre-owned time piece and was concerned about quality, authenticity and service. True Facet took all those worries out if the equation!! I purchased a Breitling watch from them and it is exquisite! Slight problem with a function push button upon arrival so I contacted the True Facet concierge team and they went above and beyond to get the watch serviced and issue corrected. They kept me informed every step of the way and got the watch back to me in perfect functioning condition and an out of the box new look!! All my future time piece purchases will be made with True Facet.