Sometimes it happens that something goes wrong. If the customer and the writer cannot get along and the customer is dissatisfied with the order, there’re two way to solve the problem. The first one is free revision. One can order as many free revisions as it is necessary during 10 days after the deadline. Otherwise there’s a Moneyback guarantee on essaygoal.com where all the aspects of the refund are described. Anyway, it’s necessary to contact the customer support team in order to solve this kind of problem.