This has been going on for months now. There was a period of time where I thought they had fixed the issue after an email was sent out telling me they were doing an update to my broadband to help with my issues. Very vague I know but was willing to give it a chance. The latest phone call to them was yesterday where my settings are being tweaked once again (yeah sounds like a fob off) and I won’t have any further issues. Today the broadband has dropped 6 times so far. All cables have been checked router re set etc etc I’ve tried everything they have suggested. I do not have anything connected via Ethernet other than the tv connection to the router.