I ordered this unintentionally and wrote in to Two Tides for help. Tyler was back in touch within probably an hour. I was in a place where I couldn’t respond so he reached out two more times until we were able to connect. Instead of just letting it go he made an amazing effort to make sure I got the fuzzy socks too. Every review you read about Tyler is true. I am definitely buying all my stuff from them going forward, I wish they had a bigger assortment of products but this place is all about customer service. I wish the other online marine stores were this good.