Once you receive your piece, you are responsible for inspecting the item and pointing out any damages you might find. Before the White Glove representative leaves your location, they will require a signature confirming that you acknowledge there was no damage. If there is damage, please note any specific impairments on the Proof of Delivery form before signing. If signed without note of damages, West of Main will not be responsible for any damage or imperfections you may find, and will not provide any compensation. White Glove Shipping provides the highest peace of mind for your furniture investment.