Quality in test education?
The short answer to the first question is that test engineers had better be seen by their managements as part of the solution rather than part of the problem. The long answer is that the drive to raise quality and lower cost in less time has definite implications for test engineering practice. Kaoru Ishikawa at the University of Tokyo has been a leader in adapting quality improvement techniques to the work place. He has suggested that quality management has evolved from final inspection to manufacturing control to design improvement Final inspection, testing, to determine whether a product should be selected or rejected does not, by itself, improve quality. However, a high reject rate does indicate poor quality and higher cost.