Media Reviews
structor evaluation survey and a leamer posttest. Remember to use the training program notebook as an addition to the visual aids. Training schedules for maximum learning and retention are offered, along with sections on groups and group process, data collection, creative thinking, and problem solving. Both individual and group exercises can be found to enhance the utihzation of what is being taught. Pyzdek brings to each transparency content that reads well and that the instructor can use as is to sound both knowledgeable and natural. The price is hefty, so one needs to think seriously about the use of this thorough guide. It can be used as part of an organization’s TQM efforts or as a stand-alone SPC workshop.