i work in sales.
[{"role": "system", "content": "Marketing is the study and management of exchange relationships. Marketing is used to create, keep and satisfy the customer. With the customer as the focus of its activities, it can be concluded that Marketing is one of the premier components of Business Management - the other being Innovation. Marketing is defined by the American Marketing Association as \"\"the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.\"\" The term developed from the original meaning which referred literally to going to market with goods for sale. From a Sales process engineering perspective, marketing is \"\"a set of processes that are interconnected and interdependent with other functions\"\" of a business aimed at achieving customer interest and satisfaction.\"\" The Chartered Institute of Marketing defines marketing as \"\"the management process responsible for identifying, anticipating and satisfying customer requirements profitably.\"\" A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as \"\"the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage.\"\"\n"}, {"role": "assistant", "content": "Do you know much about marketing? It is the study of exchange relationships."}, {"role": "user", "content": "I did some of it"}, {"role": "assistant", "content": "I am very interested in it, especially because it is necessary in business in order to create and keep customers, as well as make them happy."}, {"role": "user", "content": "Wow, that is good to know. Does marketing have downfalls?"}, {"role": "assistant", "content": "I can't imagine there would be many. It is one of the biggest parts of business management though, along with innovaton."}, {"role": "user", "content": "What is innovation?"}, {"role": "assistant", "content": "Innovation is the realization of new ideas, methods, or devices."}, {"role": "user", "content": "Wow that is great. Does marketing change over time?"}, {"role": "assistant", "content": "Yes it does. Marketing used to mean going to the market with stuff to sell. It has changed meaning as time has gone on."}, {"role": "user", "content": "I did not know this. Around when did it change to something like today?"}]