metadata

task_categories:
  - text-classification
language:
  - vi
size_categories:
  - 1K<n<10K

Introduction

Emotion recognition is a higher approach or special case of sentiment analysis. In this task, the result is not produced in terms of either polarity: positive or negative or in the form of rating (from 1 to 5) but of a more detailed level of sentiment analysis in which the result are depicted in more expressions like sadness, enjoyment, anger, disgust, fear and surprise. Emotion recognition plays a critical role in measuring brand value of a product by recognizing specific emotions of customers’ comments. In this study, we have achieved two targets. First and foremost, we built a standard Vietnamese Social Media Emotion Corpus (UIT-VSMEC) with about 6,927 human-annotated sentences with six emotion labels, contributing to emotion recognition research in Vietnamese which is a low-resource language in Natural Language Processing (NLP). Secondly, we assessed and measured machine learning and deep neural network models on our UIT-VSMEC. As a result, Convolutional Neural Network (CNN) model achieved the highest performance with 57.61% of F1-score.